Last Updated: June 2026
These Terms and Conditions govern your use of the Click-a-Cook platform owned and operated by Prime Ventures Global.
By accessing or using Click-a-Cook, you agree to these Terms and Conditions.
1. Platform Services
Click-a-Cook is an online platform that connects customers with independent chefs and cooks for home cooking services.
2. User Accounts
Users must provide accurate and complete information during registration.
Users are responsible for maintaining the confidentiality of their login credentials.
3. Customer Responsibilities
Customers agree to:
- Provide accurate booking details
- Provide a safe working environment
- Treat chefs respectfully
- Ensure access to required cooking facilities
4. Chef Responsibilities
Chefs agree to:
- Maintain accurate profile information
- Deliver services professionally
- Follow food safety and hygiene standards
- Arrive on time for confirmed bookings
5. Booking Confirmation
Bookings are subject to chef availability and payment confirmation.
Prime Ventures Global reserves the right to cancel or reject bookings when necessary.
6. Payments
All payments must be made through approved payment methods available on the platform.
Applicable taxes, convenience fees, and platform fees may apply.
7. Cancellations
Cancellation and refund requests will be handled according to the Refund Policy.
8. Prohibited Activities
Users shall not:
- Use the platform for unlawful purposes
- Provide false information
- Harass, threaten, or abuse other users
- Attempt unauthorized access to platform systems
9. Limitation of Liability
Prime Ventures Global acts as a technology platform connecting customers and chefs.
Prime Ventures Global shall not be liable for indirect, incidental, special, or consequential damages arising from service delivery.
10. Account Suspension
Prime Ventures Global reserves the right to suspend or terminate any account found violating platform policies.
11. Governing Law
These Terms shall be governed by the laws of India.
12. Contact Information
Prime Ventures Global
Email: support@clickacook.com
WhatsApp: WhatsApp Support