Information we collect
We collect website usage information, contact details shared through enquiries, cook application data including uploaded documents and work preferences, and post-approval payout details required for onboarding.
How we use information
Information is used to respond to support queries, process cook applications, perform verification checks, coordinate onboarding, and improve the Click-a-Cook service experience.
Cook application documents
Documents uploaded through the website are stored securely and handled only by authorized Click-a-Cook support staff.
Customer bookings and payments
The website does not create customer bookings or process booking payments. Those activities occur only inside the official Click-a-Cook mobile app.
Data sharing
We do not sell applicant or customer data. Information may be shared with verification partners, compliance advisors, and service providers strictly to support Click-a-Cook services.
Retention and security
We retain data for as long as required for business, operational, legal, and compliance purposes. Reasonable safeguards are applied to protect personal and financial information.
Your rights
You may request correction or deletion of your personal data, subject to legal, contractual, and operational retention requirements.