Last Updated: June 2026
Click-a-Cook is a service platform owned and operated by Prime Ventures Global.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Click-a-Cook website, mobile applications, and related services.
1. Information We Collect
We may collect the following information:
- Full name
- Mobile number
- Email address
- Residential address
- Service location
- Profile information
- Booking details
- Payment information
- Device information
- Application usage information
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process bookings and payments
- Match customers with chefs
- Send booking updates and notifications
- Improve platform performance
- Prevent fraud and misuse
- Comply with legal obligations
3. Payment Information
Payments are processed through authorized payment gateways. Click-a-Cook does not store complete debit card, credit card, or banking credentials.
4. Information Sharing
We may share information with:
- Assigned chefs for service delivery
- Payment processing partners
- Government authorities when legally required
- Technology service providers supporting our platform
We do not sell your personal information.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.
6. User Rights
Users may request:
- Access to their information
- Correction of inaccurate information
- Account deletion subject to legal requirements
7. Children's Privacy
Our services are intended only for individuals who are 18 years of age or older.
8. Changes to this Policy
Prime Ventures Global reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Information
Prime Ventures Global
Email: support@clickacook.com
WhatsApp: WhatsApp Support